Delivery Information

1. Nationwide Shipping Fees

• Orders of 3,000 THB or more Free shipping
• Orders under 3,000 THB Shipping fee of 200 THB

2. Express Delivery Area Within 15 km of Big C Imperial World Ladprao

• Products labeled “Fast Delivery” are eligible for immediate dispatch (products without the Fast Delivery label may require additional preparation time)
• Orders confirmed and paid before 6:00 PM Same-day delivery
• Orders after 6:00 PM Will be delivered the next business day (Monday–Friday)
• Delivery is available Monday to Friday only No delivery on Saturday, Sunday, or public holidays

3. Other Areas in Bangkok and Metropolitan Region (Beyond 15 km)

Option 1 Standard Delivery
Shipped via Inter Express Logistics

• Orders of 3,000 THB or more Free shipping
• Orders under 3,000 THB Shipping fee of 200 THB
• Estimated delivery time 3–5 business days

Option 2 Express Delivery
Shipped via GrabExpress

• Shipping fee based on Grab rates
• Please indicate your request for express service at checkout or contact our team after placing the order

4. Nationwide Delivery Outside Bangkok

• Shipped via Inter Express Logistics
• Estimated delivery time 3–5 business days
• Delivery times may vary depending on location and courier conditions

Pick-up Service

• Customers may pick up their orders at Big C Imperial World Ladprao (Monday–Friday before 6:00 PM)
• Address 2539 Lat Phrao Road, Wang Thonglang Subdistrict, Wang Thonglang District, Bangkok 10310
• Please notify us in advance via LINE OA or during checkout

Additional Notes

• No delivery on Saturday, Sunday, or public holidays
• For orders with multiple product types, including items that require additional preparation time
• Delivery will proceed only when all items are ready and shipped together in one batch

Shipping Status Updates

For Inter Express deliveries

• Tracking number will be sent via email
• If contacted via LINE OA, the tracking number can also be shared directly

For GrabExpress deliveries

• Real-time tracking link will be sent via LINE OA or SMS